Jory Bergman Killian

Jory has spent more than two decades as a real estate investor, property manager, and hospitality entrepreneur — a background that shapes every detail of how she designs and runs Villa Bella Clementina.

As a licensed Realtor with Epique Realty, she specializes in investment properties, luxury homes, vacation rentals, multifamily properties, and income-producing real estate across Sonoma and Marin Counties, combining market knowledge with an investor's mindset to help clients identify value and maximize long-term returns — whether they're buying a wine country home, building a portfolio, or preparing a property for sale.

Her hospitality experience runs just as deep. Jory owns and operates Pub Republic, a well-loved neighborhood gastropub in Petaluma, alongside a portfolio of boutique short-term and mid-term rental properties throughout Sonoma County. That dual perspective — investor and operator — gives her a rare eye for what actually makes a property work: thoughtful design, a seamless guest experience, and the kind of hospitality that keeps people coming back.

At Villa Bella Clementina, Jory personally oversees the design, furnishing, and guest experience, down to the small local recommendations that make a Sonoma stay memorable. When she's not working, you'll find her trail running or cycling through wine country, or planning the next design detail for one of her properties.

Dr. James H. Killian

Dr. James H. Killian has built his career helping companies fall back in love with their customers. As a keynote speaker, podcast host, and author of Obsessed, James is a widely recognized voice on customer obsession, customer experience (CX), employee experience (EX), and leadership — working with organizations that want to build genuinely customer-driven cultures.

That philosophy doesn't stay in the boardroom. James brings the same principles that guide corporate leadership teams home to Sonoma County: hospitality should never feel transactional, and every guest interaction is a chance to earn trust, not just fulfill a booking. He's the one making sure Villa Bella Clementina's guest experience — from your first inquiry to your final checkout note — reflects real thought and real people, not a script.

Outside of his speaking and consulting work, James is a hands-on partner in the family's hospitality ventures, bringing an operator's discipline for feedback, service recovery, and continuous improvement to every stay. Guests who've corresponded with him before a visit tend to notice the same thing: he actually reads what you write, and he actually responds.